Partner story – Evozon

Partner: Evozon
Industry: Software development & Microsoft business applications
Location: Cluj-Napoca, Romania
Interviewee: Victor Dragonici, Microsoft Business Applications Solution Architect at Evozon
Interviewer: Edgaras Bencevicius, Partner Manager at Bankfeed

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Edgaras: Victor, could you start by telling us a bit about Evozon?

Victor: Evozon is a Romanian technology company with strong expertise in software development and Microsoft business solutions. The company was founded in Cluj-Napoca and has grown into a large team working across multiple technologies. Even though we work on many different solutions, we share a strong culture – you could say it still feels like a family. We collaborate closely and always focus on delivering value to our clients.

Edgaras: Talking about clients… You’ve implemented Bankfeed for many of them. What made you start recommending Bankfeed?

Victor: The main goal was to reduce manual work, save time, and make payment processing more accurate and efficient. When companies manage bank transactions manually, accountants spend a lot of time importing statements, reconciling transactions, and processing payments. With Bankfeed integrated into Business Central, many of these repetitive tasks can be automated. That’s why it quickly became clear that Bankfeed solves a real business need for our clients.

Edgaras: When you first started implementing Bankfeed for clients, how was the process? Was it difficult?

Victor: At the very beginning, there was a small learning curve, but now the implementation is very straightforward. Today, we usually run Bankfeed for a client within just a few hours. Once the system is configured, it starts delivering value immediately.

Edgaras: Which Bankfeed features do you and your clients value the most?

Victor: Payment recognition and reconciliation are the most important features. The text-to-account matching functionality is extremely helpful because it automatically and accurately reconciles payments. On top of that, the AI engine works like the “cherry on the cake,” improving recognition accuracy even further.
From the client perspective, the goal is simple: if the system recognizes and reconciles payments automatically, they don’t need to do manual work.

Edgaras: I remember you translating some documentation into Romanian for your clients. Has that helped to run Bankfeed even faster?

Victor: We prepared documentation in Romanian because it makes adoption easier for local clients. However, we discovered that the fastest way to help clients succeed is actually through a short call. Usually a 40-60 minute Teams session with the client is enough to explain the setup and help them reach high transaction recognition rates. We also reuse configurations between projects, for example, regex rules or transaction patterns, so that each new implementation becomes faster and more accurate.

Edgaras: How would you describe the support experience working with the Bankfeed team?

Victor: Five stars. We are often working on multiple projects at the same time, sometimes five or six in parallel, so quick responses and collaboration are very important. Your team has always been responsive and helpful during implementations. For us, it feels like a partnership rather than just a vendor relationship.

Edgaras: One challenge we often hear about is that some accountants are afraid automation will replace their jobs. Have you experienced this as well?

Victor: Yes, absolutely. Some people initially worry that automation will replace their role. But when they see how the system works, reaching 80–90% recognition within a few days, they realize the real benefit. Instead of spending time on repetitive tasks, they can focus on more valuable work for the company. Automation doesn’t replace the accountant – it allows them to contribute in more meaningful ways.

Edgaras: Could you share what are your plans regarding Bankfeed?

Victor: We now treat Bankfeed as a natural extension of our Business Central implementations. Since it delivers clear value to customers, we recommend it as part of the overall solution. Our goal is always to help clients work more efficiently, and Bankfeed fits perfectly into that vision.

Edgaras: What do you see as the future of banking automation in Business Central?

Victor: The ideal future is that solutions become so easy to use that companies can implement them almost by themselves. Automation tools like Bankfeed help eliminate repetitive work and make financial processes more efficient. That allows businesses to focus on what really matters – running and growing their companies.